This samsung refrigerator cpsc investigation advisory covers important safety information that every Dacor owner should review.
Status: Active CPSC investigation (not a formal recall as of 2025)
Product: Samsung French-door refrigerators (38 models under investigation)
Complaints: Over 3,800 consumer complaints filed with CPSC
Issues reported: Ice maker malfunctions, failure to maintain safe internal temperatures, and food spoilage due to temperature fluctuations.
Why This Matters for Dacor Owners
Samsung is Dacor’s parent company. Dacor Modernist column refrigerators and French-door models share some engineering with Samsung’s refrigeration platform. While the CPSC investigation targets Samsung-branded models specifically, Dacor refrigerator owners should monitor temperature performance and ice maker function. If you notice temperature inconsistencies or ice maker failures in your Dacor refrigerator, document the issue and contact a qualified technician for diagnosis.
Complaint Details
Between January 2019 and September 2023, the CPSC received hundreds of complaints about Samsung refrigerators each year. In 2022 alone, Samsung accounted for approximately 69% of all refrigerator complaints filed with the CPSC. Common issues include ice makers freezing over or failing entirely, internal temperatures rising above safe food storage levels, and food spoilage resulting from temperature fluctuations that consumers did not detect until food had gone bad.
What to Do
- If you own a Samsung French-door refrigerator, monitor internal temperature regularly using an independent thermometer.
- Document any ice maker malfunctions, unusual frost buildup, or temperature fluctuation incidents.
- If you own a Dacor Modernist column refrigerator or freezer, verify that temperature alarm settings are properly configured and responding correctly.
- Keep perishable food at or below 40 degrees Fahrenheit — do not rely solely on the appliance display reading.
- Report any safety concerns to the CPSC at SaferProducts.gov.
Legal Actions
Two class-action lawsuits have been filed against Samsung: one addressing ice maker defects in Samsung French-door refrigerators, and another addressing unsafe internal temperature issues. As of 2025, no formal CPSC recall has been issued, but the investigation remains active.
Source: CPSC investigation records and Consumer Reports coverage
Related Resources
Use these resources to stay up to date on Dacor safety matters and connect with a technician.
For official recall details, visit the CPSC Recall Database or Dacor Official Support.